ISO/IEC 20000 - An Introduction
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| Management number | 237310345 | Release Date | 2026/07/10 | List Price | US$17.46 | Model Number | 237310345 | ||
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Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish.CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARDThis groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation Read more
| ASIN | B0DFHSDBQH |
|---|---|
| XRay | Not Enabled |
| Format | Print Replica |
| ISBN13 | 978-9401801331 |
| Language | English |
| File size | 6.7 MB |
| Page Flip | Not Enabled |
| Publisher | Van Haren Publishing |
| Word Wise | Not Enabled |
| Print length | 236 pages |
| Accessibility | Learn more |
| Publication date | March 3, 2008 |
| Enhanced typesetting | Not Enabled |
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